John Seeley Brown, Director Emeritus of Xerox Parc, and Douglas Thomas of USC – type a short piece on how MMOG type games facilitate accurate worker training. I particularly an intrigued by “accidental learning”:
Where traditional learning is based on the execution of carefully graded challenges, accidental learning relies on failure. Virtual environments are safe platforms for trial and error. The chance of failure is high, but the cost is low and the lessons learned are immediate.